Healthcare Operations Advisory

Building Better Healthcare Practices.

Strategic advisory for healthcare organizations and practice owners ready to operate at their highest level — improving operations, scaling sustainably, and delivering exceptional patient experiences. She also works with organizations outside healthcare that are wrestling with the same kinds of problems.

Operational Excellence/Strategic Growth/Lasting Impact
About

Patients deserve better than good intentions. That's the whole reason this firm exists.

I spent over ten years working inside healthcare organizations before I started Batth Advisory — some nonprofit, some for-profit, big systems and small clinics. Same problem everywhere: the clinical side was doing everything right, and the operations behind it just weren't keeping up. Scheduling nobody owned. A compliance deadline nobody tracked. A vendor contract that got signed and then forgotten. Eventually I got tired of watching it happen from the sidelines, so I started fixing it directly.

My background is in revenue cycle management — the billing, the compliance, the unglamorous stuff that actually determines whether a practice survives. Then I got my MPH, which pulled my focus toward access and equity. Health literacy in particular is something I care about a lot, and it comes up in almost every project I take on, healthcare or not.

I keep this firm small on purpose. When you work with Batth Advisory, you're working with me — not an account manager, not whoever's free that week. If you're outside healthcare but dealing with the same kind of operational mess, I'll take that on too. Every client gets my full attention, and the same discretion I'd want if it were my own practice.

Patients First Boutique Strategic Trusted Impactful Intelligent Discreet Excellent
Services

Where we help

Focused engagements designed around the operational realities of running a healthcare organization — or any growth-minded business.

01

Operational Strategy

Diagnosing bottlenecks across clinical and administrative workflows, and building a practical roadmap to fix them.

02

Growth & Scale Planning

Structuring the operating model, staffing, and systems an organization needs to grow without breaking.

03

Patient Experience Design

Redesigning the patient journey end to end, so quality of care is matched by quality of experience.

04

Leadership & Organizational Advisory

Confidential counsel to executives and boards navigating change, transitions, and high-stakes decisions.

05

Compliance & Risk Advisory

Building compliance programs that hold up under scrutiny, so leadership can operate with confidence, not anxiety.

06

Operational Auditing

Independent, clear-eyed audits of operations and revenue cycle performance that surface what's really going on.

07

General Business Advisory

Operational strategy, growth planning, and leadership advisory aren't unique to healthcare. Batth Advisory brings the same rigor to any organization working through comparable growth or operational issues.

Who We Work With
Small Clinics Clinics Transitioning Ownership Practices Starting From Scratch Health Systems Boards & Executive Teams Organizations Beyond Healthcare
Approach

How we work

A disciplined process, applied with judgment — not a template forced onto every organization.

01

Discover

We listen first — to leadership, staff, and data — to understand what's actually happening on the ground.

02

Diagnose

We identify root causes, not symptoms, and prioritize the few things that will move outcomes most.

03

Design

We build a plan sized to your organization's capacity to execute — ambitious, but realistic.

04

Deliver

We stay close through implementation, adjusting as needed until results are measurable and lasting.

Case Studies

From reactive to ready

A few examples of the operational work behind our engagements.

Practice Ownership Transition · Chiropractic Clinic

Two incoming owners acquired an independent practice and inherited paper charts, an undocumented vendor list, and no clear picture of what regulatory boxes were or weren't checked.

Challenge

A practice changing hands with no operations documentation, unclear compliance status, and systems that lived in one person's head.

Approach

Full site and workflow assessment, EMR selection, vendor and procurement strategy, records conversion, and a compliance calendar built to hold up under audit.

Outcome

Every process — from patient check-in to HR onboarding — documented into a single operations binder built for day one.

Instead of a black box, the new owners got a practice they actually understood on day one — something to build on, not just keep afloat.

First-Time Business Ownership · Retail

A first-time owner was running a retail business the way most first-time owners do — from memory, out of pocket, and alone.

Challenge

A single-location retail business with inventory tracked by hand, no formal payroll or HR process, and expenses scattered across accounts with no clear picture of the numbers.

Approach

Built an inventory management system, set up payroll and HR processes, implemented expense tracking, and put repeatable systems in place for day-to-day operations.

Outcome

Inventory, staffing, and spending moved from memory and guesswork to documented, repeatable systems the owner could actually see and rely on.

It's the same rigor that goes into a healthcare compliance program, scaled down to fit one storefront and an owner learning the business as they went.

Details anonymized to protect client confidentiality.

Contact

Let's start a conversation.

Tell us a bit about your organization and what you're working through. We respond personally, usually within one business day.

Location
Available Nationwide
Remote & on-site, by appointment
Prefer to Book Directly? Schedule Here

Your information stays confidential — we never share client details.